Soft Glow – Refund & Return Policy

At Soft Glow, we want you to be completely satisfied with your purchase. If you are not happy with your order, please review our refund and return guidelines below.

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1. Returns

• Returns are accepted within 7 days of receiving your order.

• Products must be unused, sealed, and in original packaging.

• To initiate a return, contact us at +92 320 3816419 with your order details.

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2. Refunds

• Once your return is received and inspected, we will notify you about your refund status.

• Approved refunds will be processed within 5–7 business days.

• Refunds will be issued to the original payment method.

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3. Non-Returnable Items

• Opened or used deodorants

• Products damaged due to misuse

• Promotional or free items

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4. Exchanges

• Exchanges are possible if a product is defective or damaged.

• Contact our support team within 7 days to request an exchange.

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5. Shipping Costs

• Customers are responsible for return shipping costs unless the item is damaged or defective.

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6. Contact Us

For any questions regarding refunds or returns:
📧 softglow022@gmail.com
📞 +92 320 3816419